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期刊
ISSN
0954-4127
刊名
Total Quality Management
参考译名
全面质量管理
收藏年代
1999~2003
关联期刊
参考译名
收藏年代
Total Quality Management & Business Excellence
全面质量管理与商务优势
2003~2025
Total Quality Management & Business Excellence
全面质量管理与商务优势
全部
1999
2000
2001
2002
2003
2002, vol.13, no.1
2002, vol.13, no.2
2002, vol.13, no.3
2002, vol.13, no.4
2002, vol.13, no.5
2002, vol.13, no.6
2002, vol.13, no.7
2002, vol.13, no.8
题名
作者
出版年
年卷期
A probabilistic approach to measure hotel service quality
P. Erto; A. Vanacore
2002
2002, vol.13, no.2
An analysis of quality costs in Australian manufacturing firms
Purnendu Mandal; Kamlesh Shah
2002
2002, vol.13, no.2
Creating a regional learning environment for accelerating company development and growth
Amrik S. Sohal; Michael Morrison; Trevor Pratt
2002
2002, vol.13, no.2
The strategic function of quality in the management of innovation
B. A. G. Bossink
2002
2002, vol.13, no.2
Quality management in US higher education
Delvin Grant; Erhan Mergen; Stanley Widrick
2002
2002, vol.13, no.2
ISO 9000 certification: the financial performance implications
Victor B. Wayhan; Elias T. Kirche; Basheer M. Khumawala
2002
2002, vol.13, no.2
Widening the six sigma concept: an approach to improve organizational learning
Hakan Wiklund; Pia Sandvik Wiklund
2002
2002, vol.13, no.2
An empirical assessment and application of SERVQUAL in a Mainland Chinese department store
Xiande Zhao; Changhong Bai; Y. V. Hui
2002
2002, vol.13, no.2
Comparison of the 14 deadly diseases and the business excellence model
Adrian Hughes; David N. Halsall
2002
2002, vol.13, no.2
A study an the cognitive and affective components of service quality
Hung-Chang Chiu
2002
2002, vol.13, no.2
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