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期刊


ISSN1478-3363
刊名Total Quality Management & Business Excellence
参考译名全面质量管理与商务优势
收藏年代2003～2026

关联期刊参考译名收藏年代
Total Quality Management全面质量管理1999～2003
Total Quality Management & Business Excellence全面质量管理与商务优势 


全部

2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014
2015 2016 2017 2018 2019 2020
2021 2022 2023 2024 2025 2026

2017, vol.28, no.1/2 2017, vol.28, no.11/12 2017, vol.28, no.13/14 2017, vol.28, no.3/4 2017, vol.28, no.5/6 2017, vol.28, no.7/8
2017, vol.28, no.9/10

题名作者出版年年卷期
Measuring quality in elderly care: possibilities and limitations of the vignette methodPoksinska, Bozena Bonnie; Cronemyr, Peter20172017, vol.28, no.9/10
A typology of customer-to-customer interaction and its implications for excellence in service provisionMoura e Sa, Patricia; Amorim, Marlene20172017, vol.28, no.9/10
Measuring service quality in telematics service: development and validation of multidimensional TeleServQ scaleHe, Zhen; Yang, Xiaoxi; Wang, Weicheng; Zhang, Min20172017, vol.28, no.9/10
A study on the adoption of IoT smart home service: using Value-based Adoption ModelKim, Yonghee; Park, Youngju; Choi, Jeongil20172017, vol.28, no.9/10
ISO 9001:2015-a questionable reform. What should the implementing organisations understand and do?Anttila, Juhani; Jussila, Kari20172017, vol.28, no.9/10
Culture of quality: insight into foreign organisations in SlovakiaZgodavova, Kristina; Hudec, Oto; Palfy, Pavol20172017, vol.28, no.9/10
Customer relationship management and customer satisfaction: the mediating role of relationship qualitySantouridis, Ilias; Veraki, Androniki20172017, vol.28, no.9/10
Making internal audits business-relevantLenning, Jan; Gremyr, Ida20172017, vol.28, no.9/10
Conceptual modelling of the Failure management process in the manufacturing industryTuertmann, Robin; Gloeckner, Henrik; Falk, Bjoern; Schmitt, Robert20172017, vol.28, no.9/10
Impact of government brand-building promotion on enterprise financial performance: empirical evidence from ChinaWen, Decheng; Chen, Xiao; Sun, Xiaojing; Cao, Jing; Geng, Tianlin; Wang, Enhe20172017, vol.28, no.9/10
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