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期刊


ISSN1478-3363
刊名Total Quality Management & Business Excellence
参考译名全面质量管理与商务优势
收藏年代2003～2026

关联期刊参考译名收藏年代
Total Quality Management全面质量管理1999～2003
Total Quality Management & Business Excellence全面质量管理与商务优势 


全部

2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014
2015 2016 2017 2018 2019 2020
2021 2022 2023 2024 2025 2026

2019, vol.30, no.1/2 2019, vol.30, no.11/12 2019, vol.30, no.13/14 2019, vol.30, no.15/16 2019, vol.30, no.3/4 2019, vol.30, no.5/6
2019, vol.30, no.7/8 2019, vol.30, no.9/10 2019, vol.30, no.Suppl.1

题名作者出版年年卷期
Does service recovery affect satisfaction and loyalty? An empirical study of medical device suppliersChao, Cheng-Min; Cheng, Bor-Wen20192019, vol.30, no.11/12
Chain reactions of a collaborative buyer-supplier relationship: the mediating role of relationship quality on innovation performanceKim, Kyung Tae; Lee, Jung Seung; Lee, Su-Yol20192019, vol.30, no.11/12
Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadershipGozukara, Izlem; Colakoglu, Nurdan; Simsek, Omer Faruk20192019, vol.30, no.11/12
Organisational culture and TQM implementation: investigating the mediating influences of multidimensional employee readiness for changeHaffar, Mohamed; Al-Karaghouli, Wafi; Djebarni, Ramdane; Gbadamosi, Gbolahan20192019, vol.30, no.11/12
Service innovation quality in healthcare: service innovativeness and organisational renewal as driving forcesMu, Yu; Bossink, Bart; Vinig, Tsvi20192019, vol.30, no.11/12
Valuation of enterprise risk management in the manufacturing industryZou, Xiang; Isa, Che Ruhana; Rahman, Mahfuzur20192019, vol.30, no.11/12
Business excellence measurement: a literature analysis (1990-2016)Metaxas, Ioannis N.; Koulouriotis, Dimitrios E.20192019, vol.30, no.11/12
The impact of relational capital on supplier quality integration and operational performanceYu, Yubing; Huo, Baofeng20192019, vol.30, no.11/12
Discreetly embedding the Shingo principles of enterprise excellence at Abbott Diagnostics manufacturing facility in Longford IrelandKelly, Sean; Hines, Peter20192019, vol.30, no.11/12
The impact of serviceability-oriented dimensions on after-sales service cost and customer satisfactionSyahrial, Erialdi; Suzuki, Hideo; Schvaneveldt, Shane J.20192019, vol.30, no.11/12
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