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期刊


ISSN1478-3363
刊名Total Quality Management & Business Excellence
参考译名全面质量管理与商务优势
收藏年代2003～2026

关联期刊参考译名收藏年代
Total Quality Management全面质量管理1999～2003
Total Quality Management & Business Excellence全面质量管理与商务优势 


全部

2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014
2015 2016 2017 2018 2019 2020
2021 2022 2023 2024 2025 2026

2020, vol.31, no.1/2 2020, vol.31, no.11/12 2020, vol.31, no.13/14 2020, vol.31, no.15/16 2020, vol.31, no.3/4 2020, vol.31, no.5/6
2020, vol.31, no.7/8 2020, vol.31, no.9/10

题名作者出版年年卷期
Integration of customer satisfaction and sustained use of a product for value assessmentSu, Yih; Hwang, Jing-Shiang20202020, vol.31, no.15/16
Service quality in a mobile-banking-applications context: do users' age and gender matter?Trabelsi-Zoghlami, Amira; Berraies, Sarra; Yahia, Karim Ben20202020, vol.31, no.15/16
Linking customer satisfaction with financial performance: an empirical study of Scandinavian banksEklof, Jan; Podkorytova, Olga; Malova, Aleksandra20202020, vol.31, no.15/16
Artificial Neural Networks as a quality loss function for Six SigmaUluskan, Meryem20202020, vol.31, no.15/16
Nonlinear antecedents of visitors' satisfaction with the oktoberfest in BrazilTontini, Gerson; Branco, Leandro Luiz; Oechsler Brandt, Ligia Melissa; Ronchi, Luciana; Vieira de Oliveira, Paulo Roberto; Zanchett, Ricardo20202020, vol.31, no.15/16
A proposal for a scale measuring innovation in a total quality management contextGarcia-Fernandez, Mariano; Jose Tari, Juan20202020, vol.31, no.15/16
An integrated methodology for evaluating patient service qualityMaterla, Tejaswi; Cudney, Elizabeth A.20202020, vol.31, no.15/16
Shedding light on hospital service failure: findings from Taiwanese medical QCCChiu, Wen-Hong; Luong, Chi-Quyen; Chi, Hui-Ru20202020, vol.31, no.15/16
A study on the economic benefits of the Government Quality Award in the Chinese context: Based on the investigation and analysis of the award-winning enterprises in Anhui Province (vol 28, pg 712, 2017)Wen, D. C.; Dai, T.; Chen, X.; Fu, T.20202020, vol.31, no.15/16
Nourishing the bliss: antecedents and mechanism of happiness at workQaiser, Saadia; Abid, Ghulam; Arya, Bindu; Farooqi, Saira20202020, vol.31, no.15/16
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